Rithum incident
OrderStream and Dsco Order Data Delay - RESOLVED
Rithum experienced a minor incident on August 18, 2026 affecting DSCO - Orders (DSCO - Orders) and OrderStream - Orders (OrderStream - Orders), lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 18, 2026, 08:35 AM UTC
Please be advised that as of 1:30 am ET today, Rithum may be experiencing a delay displaying some new order data. Please note, no data has been lost. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link below...
- investigating Aug 18, 2026, 09:43 AM UTC
Please be advised that the issue we informed you of earlier, that Rithum may be experiencing a delay displaying some new order data, is still ongoing at this time. Please note, no data has been lost. We are working to mitigate the situation and we will provide you with an update as...
- investigating Aug 18, 2026, 12:34 PM UTC
Please be advised that the issue we informed you of earlier, that Rithum may be experiencing a delay displaying some new order data, is still ongoing at this time. Please note, no data has been lost. We are working to mitigate the situation and we will provide you with an update as...
- resolved Aug 18, 2026, 02:34 PM UTC
Please be advised that the issue we informed you of earlier, that Rithum may be experiencing a delay displaying some new order data, has been resolved. Please view the link below to contact us with any additional questions or concerns and our Software Support team will be glad to assist:...