Rithum experienced a minor incident on July 29, 2026 affecting Brands - Product Management (Brands - Product Management) and Brands - Orders Management (Brands - Orders Management), lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Brands - Product Management (Brands - Product Management)Brands - Orders Management (Brands - Orders Management)
Update timeline
- investigating Jul 29, 2026, 07:24 PM UTC
Rithum is currently experiencing an issue affecting our ability to send product data and import orders for Access Channels. As a result of this issue, you may see the following errors in the Channel settings page: Rithum for Brands is temporarily unavailable. We are also...
- resolved Jul 29, 2026, 07:51 PM UTC
This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.