Resolved after 7 hours 7 minutes, affecting Brands - Product Management (Brands - Product Management) and Brands - Orders Management (Brands - Orders Management), on April 26, 2026.
This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.
Affected components
Update timeline
- investigating Apr 26, 2026, 11:37 PM UTC
Our Engineering team is currently investigating delays for eBay affecting product data and order updates. We have contacted eBay and are awaiting additional information. An update will be posted as soon as additional information becomes available.
- investigating Apr 27, 2026, 02:02 AM UTC
The issue remains active. We're in contact with eBay and will share updates here as more information becomes available.
- resolved Apr 27, 2026, 06:45 AM UTC
This issue has been resolved. At this time, all product and order updates are processing normally. There is no action required on the part of Rithum clients.
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