Rithum incident

Issues with Dsco catalog downloads and notification displays - RESOLVED

Minor Resolved View vendor source →
Started
Mar 30, 2026, 04:18 PM UTC
Resolved
Mar 30, 2026, 08:34 PM UTC
Duration
4h 15m
Detected by Pingoru
Mar 30, 2026, 04:18 PM UTC

Affected components

DSCO - Catalogs (DSCO - Catalogs)

Update timeline

  1. investigating Mar 30, 2026, 04:18 PM UTC

    Please be advised, Rithum may be experiencing some notification display delays on the Dsco platform at this time. This may impact some downloads and exports from certain areas of the platform, such as exception reports or template downloads. We are working to mitigate the situation and...

  2. investigating Mar 30, 2026, 06:54 PM UTC

    Please be advised that the issue we informed you of earlier, that Rithum may be experiencing some notification display delays on the Dsco platform, is ongoing at this time. This may impact some downloads and exports from certain areas of the platform, such as exception reports or template...

  3. resolved Mar 30, 2026, 08:34 PM UTC

    Please be advised that the issue we informed you of earlier, that Rithum may be experiencing some notification display delays on the Dsco platform, is resolved at this time. Downloads and exports should be working as expected. Please view the link below to contact us with any additional...

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