Resolved after 30 minutes, affecting Web application, on November 3, 2026.
Between 10:37 and 10:43 (Europe/Paris) on 3 November, some customers saw errors or could not load the Rise Up platform. The cause was an unusual spike in incoming traffic that overloaded our infrastructure. Service has been fully normal since 10:43, and we are putting measures in place to prevent a recurrence.
Affected components
Update timeline
- investigating Nov 03, 2026, 09:41 AM UTC
The Rise Up platform is currently unavailable. Our engineering team has been alerted and is actively investigating the root cause. We will provide an update as soon as possible.
- monitoring Nov 03, 2026, 09:44 AM UTC
The Rise Up platform is available again. Service has been restored and all features are operating normally. Our engineering team is continuing to investigate the root cause. We apologize for the inconvenience.
- resolved Nov 03, 2026, 10:11 AM UTC
Between 10:37 and 10:43 (Europe/Paris) on 3 November, some customers saw errors or could not load the Rise Up platform. The cause was an unusual spike in incoming traffic that overloaded our infrastructure. Service has been fully normal since 10:43, and we are putting measures in place to prevent a recurrence.
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