Rise Up experienced a critical incident on August 19, 2026 affecting Web application, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web application
Update timeline
- investigating Aug 19, 2026, 04:15 PM UTC
The Rise Up platform is currently unavailable. Our engineering team has been alerted and is actively investigating the root cause. We will provide an update as soon as possible.
- identified Aug 19, 2026, 04:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 19, 2026, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2026, 06:18 PM UTC
This incident has been resolved. An automated system update applied to our web proxy layer at 18:04 resulted in a configuration bug that blocked internal traffic to our authentication service until 18:51.