Ongoing since 09:44 AM UTC, affecting Web application and Web application and 1 more.
We have identified the cause of the incident: a third-party component used for video playback is currently unavailable, which prevents videos from loading across all our platforms. The rest of the platform is working normally. We are working with our provider to restore the service as quickly as possible and are also looking into a workaround.
Affected components
Update timeline
- investigating Oct 29, 2026, 09:44 AM UTC
We are currently experiencing an issue preventing videos from playing across all our platforms. The rest of the platform is working normally. Our teams are investigating and working to restore the service as quickly as possible. We will post an update as soon as we have more information. We apologize for the inconvenience.
- identified Oct 29, 2026, 09:54 AM UTC
We have identified the cause of the incident: a third-party component used for video playback is currently unavailable, which prevents videos from loading across all our platforms. The rest of the platform is working normally. We are working with our provider to restore the service as quickly as possible and are also looking into a workaround.
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