Is Riege Software down?
Last checked 8m agoNo incidents right now.
Riege Software is operational right now. Last checked 8m ago; the most recent incident resolved 16d ago.
Real-time Riege Software status, recent outages, and incident history — pulled directly from Riege Software's official status page at https://status.riege.com every 5 minutes. Pingoru tracks 32 Riege Software services and has captured 51 incidents in the last 90 days (97.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Riege Software reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Scope
Timeline · 3 updates
- investigating · Jul 17, 2026, 02:00 PM UTC
The Scope application is currently unavailable for some of our customers. We are investigating the issue.
- monitoring · Jul 17, 2026, 02:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 17, 2026, 02:40 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- 🇨🇭 Switzerland
Timeline · 2 updates
- monitoring · Jul 13, 2026, 08:34 AM UTC
BAZG has reported: E-DEC Import: Verzögerte Antwortzeiten im Mailservice. Das Notfallverfahren kann angewendet werden. For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Das BAZG hat E-DEC Import: Verzögerte Antwortzeiten gemeldet. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
- resolved · Jul 13, 2026, 10:02 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- 🇨🇭 Switzerland
Timeline · 2 updates
- monitoring · Jul 08, 2026, 09:17 AM UTC
BAZG has reported: E-DEC Import: Verzögerte Antwortzeiten im Mailservice. Das Notfallverfahren kann angewendet werden. For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Das BAZG hat E-DEC Import: Verzögerte Antwortzeiten gemeldet. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
- monitoring · Jul 08, 2026, 09:19 AM UTC
We are continuing to monitor for any further issues.
Latest: We are continuing to monitor for any further issues.
-
- 🇩🇪 Germany
Timeline · 4 updates
- investigating · Jul 08, 2026, 06:05 AM UTC
At present, the AES application cannot be opened in the customs module. This does not appear to be a user-specific issue, but rather a technical problem. We are working out to resolve the issue so that you can use AES with its usual functionality.
- identified · Jul 08, 2026, 06:30 AM UTC
There appears to have been a problem with the Lucene index for AES, EAS and NCTS. The scripts are now running slowly again and Scope can be started. We are currently running a rebuild.
- monitoring · Jul 08, 2026, 06:39 AM UTC
The Lucene rebuild was successful and the affected customs applications can be restarted in SCOPE. We are still monitoring the situation, but expect it to stabilise and for the applications to be fully operational again.
- resolved · Jul 08, 2026, 06:51 AM UTC
This incident has been resolved. ATLAS AES and MCTS und EAS/WSK are working properly agan
Latest: This incident has been resolved. ATLAS AES and MCTS und EAS/WSK are working properly agan
-
- Scope
Timeline · 4 updates
- investigating · Jul 07, 2026, 03:06 PM UTC
We are currently investigating an issue with Scope Hub. The page is only accessible in a limited set of languages (English, German). International users might be presented with a "page not found" messages, because translations into other languages have been removed from the application. As a workaround, please use https://scope.riege.com/en until further notice.
- identified · Jul 07, 2026, 03:14 PM UTC
We are working on a solution for the issue.
- monitoring · Jul 07, 2026, 03:41 PM UTC
The fix for the issue is confirmed to be working and is currently being rolled out to all regions.
- resolved · Jul 07, 2026, 03:44 PM UTC
The fix has been rolled out and confirmed to be working.
Latest: The fix has been rolled out and confirmed to be working.
-
See the full Riege Software outage history
34 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Riege Software outage history →Or sign up free to get alerts when Riege Software breaks · 10 free monitors · No credit card
- Scope unavailable for some customer ResolvedStarted Jul 17, 2026, 02:00 PM UTC · Resolved Jul 17, 2026, 02:40 PM UTC · 39m
- Started Jul 13, 2026, 08:34 AM UTC · Resolved Jul 13, 2026, 10:02 AM UTC · 1h 27m
- Started Jul 08, 2026, 09:17 AM UTC · Resolved Jul 08, 2026, 11:44 AM UTC · 2h 27m
- Started Jul 08, 2026, 06:05 AM UTC · Resolved Jul 08, 2026, 06:51 AM UTC · 46m
- Issues with Scope Hub ResolvedStarted Jul 07, 2026, 03:06 PM UTC · Resolved Jul 07, 2026, 03:44 PM UTC · 37m
- Started Jul 02, 2026, 06:10 AM UTC · Resolved Jul 02, 2026, 09:10 AM UTC · 2h 59m
- Started Jun 30, 2026, 01:18 PM UTC · Resolved Jul 01, 2026, 08:23 AM UTC · 19h 5m
- Communication issues ResolvedStarted Jun 30, 2026, 11:10 AM UTC · Resolved Jun 30, 2026, 07:30 AM UTC · —