Riege Software incident

Delays in communication with NL Customs

Ongoing since 02:18 PM UTC, affecting 🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>).

investigating Oct 29, 2026, 02:39 PM UTC

We are continuing to investigate this issue.

Started
Oct 29, 2026, 02:18 PM UTC
Resolved
Ongoing
Duration
● 49m
Detected by Pingoru
Oct 29, 2026, 02:18 PM UTC

Affected components

🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)

Update timeline

  1. investigating Oct 29, 2026, 02:18 PM UTC

    Some Scope customers report delays in the communication with NL Customs. We have reported this to the Dutch Customs helpdesk. They are investigating the issue. Delays can last up to about an hour.

  2. investigating Oct 29, 2026, 02:39 PM UTC

    We are continuing to investigate this issue.

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