Resolved after 1 day 1 hour, affecting SMS Cluster, on September 19, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
SMS Cluster
Update timeline
- identified Sep 19, 2023, 02:56 PM UTC
We're experiencing an elevated level of SMS errors and are currently looking into the issue. Alerting and MFA are impacted and delivery could be fail for all countries except France
- monitoring Sep 19, 2023, 07:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2023, 04:28 PM UTC
This incident has been resolved.
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