RG System Outage History

RG System is up right now

RG System had 7 outages in the last 2 years totaling 190h 0m of downtime, averaging 0.3 incidents per month.

There were 7 RG System outages since April 3, 2025 totaling 190h 0m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.rgsystem.com

Minor September 16, 2026

Performance issues on the Dashboard

Detected by Pingoru
Sep 16, 2026, 08:02 AM UTC
Resolved
Sep 16, 2026, 02:37 PM UTC
Duration
6h 35m
Affected: API ClusterDashboard ClusterAssist by RG SystemAgents Listeners Cluster (Lisa)Microsoft 365 Backup
Timeline · 3 updates
  1. identified Sep 16, 2026, 08:02 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 16, 2026, 11:20 AM UTC

    Our services are back up and running. We are currently catching up on data processing, which may cause occasional minor slowdowns. Thank you for your patience.

  3. resolved Sep 16, 2026, 02:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 2, 2026

Login perturbation

Detected by Pingoru
Sep 02, 2026, 12:40 PM UTC
Resolved
Sep 02, 2026, 12:45 PM UTC
Duration
5m
Affected: Dashboard Cluster
Timeline · 3 updates
  1. investigating Sep 02, 2026, 12:40 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 02, 2026, 12:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 02, 2026, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 24, 2026

Performance degradation on email

Detected by Pingoru
Jun 24, 2026, 02:14 PM UTC
Resolved
Jun 24, 2026, 08:24 PM UTC
Duration
6h 10m
Timeline · 3 updates
  1. identified Jun 24, 2026, 02:14 PM UTC

    We encountered a degradation in email delivery. Some delays may be experienced.

  2. monitoring Jun 24, 2026, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2026, 08:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

Performance degradation on ASSIST

Detected by Pingoru
Mar 19, 2026, 02:01 PM UTC
Resolved
Mar 19, 2026, 10:22 PM UTC
Duration
8h 20m
Affected: Assist by RG System
Timeline · 4 updates
  1. investigating Mar 19, 2026, 02:01 PM UTC

    We are currently investigating this issue.

  2. identified Mar 19, 2026, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 10, 2026

General instabilities

Detected by Pingoru
Feb 10, 2026, 08:30 AM UTC
Resolved
Feb 10, 2026, 10:50 AM UTC
Duration
2h 20m
Affected: API ClusterDashboard ClusterAssist by RG SystemAgents Listeners Cluster (Lisa)
Timeline · 3 updates
  1. investigating Feb 10, 2026, 09:30 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 10, 2026, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 3, 2025

Global backup Files & Datas Service issue

Detected by Pingoru
Apr 03, 2025, 07:34 AM UTC
Resolved
Apr 03, 2025, 09:33 AM UTC
Duration
1h 59m
Affected: Europe #11Europe #13Europe #14Europe #15Europe #18Europe #19Europe #20Europe #21Europe #22Europe #23
Timeline · 2 updates
  1. identified Apr 03, 2025, 07:34 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 03, 2025, 09:33 AM UTC

    This incident has been resolved.

Read the full incident report →