RG System experienced a minor incident on September 16, 2026 affecting API Cluster and Dashboard Cluster and 1 more component, lasting 6h 35m. The incident has been resolved; the full update timeline is below.
Affected components
API ClusterDashboard ClusterAssist by RG SystemAgents Listeners Cluster (Lisa)Microsoft 365 Backup
Update timeline
- identified Sep 16, 2026, 08:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 11:20 AM UTC
Our services are back up and running. We are currently catching up on data processing, which may cause occasional minor slowdowns. Thank you for your patience.
- resolved Sep 16, 2026, 02:37 PM UTC
This incident has been resolved.