Is RG System down?
Last checked 6m agoNo incidents right now.
RG System is operational right now. Last checked 6m ago; the most recent incident resolved 35d ago.
Real-time RG System status, recent outages, and incident history: pulled directly from RG System's official status page at status.rgsystem.com every 5 minutes. Pingoru tracks 19 RG System services and has captured 3 incidents in the last 90 days (99.56% uptime). Get email, Slack, Discord, or webhook alerts the moment RG System reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- API ClusterDashboard ClusterAssist by RG SystemAgents Listeners Cluster (Lisa)Microsoft 365 Backup
Timeline · 3 updates
- identified · Sep 16, 2026, 08:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Sep 16, 2026, 11:20 AM UTC
Our services are back up and running. We are currently catching up on data processing, which may cause occasional minor slowdowns. Thank you for your patience.
- resolved · Sep 16, 2026, 02:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Dashboard Cluster
Timeline · 3 updates
- investigating · Sep 02, 2026, 12:40 PM UTC
We are currently investigating this issue.
- investigating · Sep 02, 2026, 12:44 PM UTC
We are continuing to investigate this issue.
- resolved · Sep 02, 2026, 12:45 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Agents Listeners Cluster (Lisa)
Timeline · 2 updates
- identified · Aug 26, 2026, 04:07 PM UTC
Our technical team has identified a failure in the agent synchronization service for some Mac. Mac Agents are currently disconnected and commands cannot be executed. We're actively working on a solution and expect to restore service within the next few hours.
- resolved · Sep 02, 2026, 12:37 PM UTC
Si votre Agent Mac se déconnecte ou reste hors ligne et que vous avez besoin de le remettre en ligne rapidement, nous vous proposons une solution de réinstallation simple mais manuelle. Vous pouvez retrouver vos agents Mac hors ligne en vous positionnant sur votre nœud racine >> le menu pedigree >>filtrer par [Plateforme] >> MacOS Téléchargez le package à l'URL suivante : https://dashboard.rg-supervision.com/download/rgsupv.pkg exécutez-le et suivez les étapes. Le mot de passe administrateur de la machine peut vous être demandé au lancement du pkg. Une fois l'exécution terminée, confirmez que le statut est repassé à "En ligne" dans le dashboard RG System Suite. Cette opération ne peut pas être initiée depuis RG System Suite et doit être réalisée directement sur les Mac impactés ou via un outil de prise en main à distance. Si vous rencontrez la moindre difficulté, notre équipe support se tient à votre disposition pour vous accompagner et nous vous prions de nous excuser pour la gêne occasionnée. 04 11 80 37 15 [email protected] L'équipe Septeo IT Solutions
Latest: Si votre Agent Mac se déconnecte ou reste hors ligne et que vous avez besoin de le remettre en ligne rapidement, nous vous proposons une solution de réinstallation simple mais manu…
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Incident record
Since October 2026 · Statuspage by Atlassian · 19 components checked every 5 minutesThe longest incident in the last year, Agent MAC service is currently degraded on August 26, 2026, ran for 7 days.
Most affected components, last 12 months
- Agents Listeners Cluster (Lisa)3
- Assist by RG System3
- Dashboard Cluster3
- API Cluster2
- Microsoft 365 Backup1
Latest incidents
- Performance issues on the Dashboard
The issue has been identified and a fix is being implemented.
- Login perturbation
We are currently investigating this issue.
- Agent MAC service is currently degraded
Our technical team has identified a failure in the agent synchronization service for some Mac. Mac Agents are currently disconnected and commands cannot be…
- Performance issues on the Dashboard ResolvedStarted Sep 16, 2026, 08:02 AM UTC · Resolved Sep 16, 2026, 02:37 PM UTC · 6h 35m
- Login perturbation ResolvedStarted Sep 02, 2026, 12:40 PM UTC · Resolved Sep 02, 2026, 12:45 PM UTC · 5m
- Started Aug 26, 2026, 04:07 PM UTC · Resolved Sep 02, 2026, 12:37 PM UTC · 6d 20h