Is Returnflows down?
Last checked just now3 active incidents: Maintenance: GLS Denmark Maintenance, Maintenance: DHL eCommerce Europe, Maintenance · +1 more
Returnflows is reporting a partial outage right now (last checked just now). Some components are affected; others remain operational.
Real-time Returnflows status, recent outages, and incident history — pulled directly from Returnflows's official status page at https://status.returnflows.com every 5 minutes. Pingoru tracks 24 Returnflows services and has captured 17 incidents in the last 90 days (99.42% uptime). Get email, Slack, Discord, or webhook alerts the moment Returnflows reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- PeakWMS
Timeline · 1 update
- investigating · Jul 08, 2026, 11:43 PM UTC
Status: Investigating We have become aware of an issue regarding PeakWMS' integration with Shopify. Specifically, the problem affects Claims where the chosen resolution is a Replacement without a return. We are in dialogue with PeakWMS and will provide updates as soon as we know more. Affected components PeakWMS (Degraded performance)
Latest: Status: Investigating We have become aware of an issue regarding PeakWMS' integration with Shopify. Specifically, the problem affects Claims where the chosen resolution is a Replac…
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Recent outages & incidents
Past 90 days- Shopify
Timeline · 2 updates
- investigating · Jul 29, 2026, 10:54 AM UTC
Status: Investigating We are experiencing short API timeouts with Shopify, during which we are unable to reach their servers. As a result, some customers may notice longer response times in certain areas of our application. Shopify has been notified, and we will keep you updated. Affected components Shopify (Degraded performance)
- resolved · Jul 29, 2026, 01:15 PM UTC
Status: Resolved We are now seeing normal error rates, and this issue has been resolved. All response times should be back to normal. Thank you for your patience. Affected components Shopify (Operational)
Latest: Status: Resolved We are now seeing normal error rates, and this issue has been resolved. All response times should be back to normal. Thank you for your patience. Affected componen…
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- SmartPack
Timeline · 2 updates
- identified · May 28, 2026, 09:50 AM UTC
Status: Identified SmartPack’s integration with Shopify currently has a bug in production affecting exchanges in the following scenarios: • Exchanges that are edited where the return contains an exchange both before and after edit • Exchanges that are cancelled and then recreated As a result, the exchange product(s) may incorrectly be marked as shipped and fulfilled in SmartPack, even though the items were never picked or packed. As a temporary workaround, we recommend adding the exchange product(s) directly to the order in SmartPack once the exchange is ready for shipment Affected components SmartPack (Degraded performance)
- resolved · Jun 25, 2026, 05:30 PM UTC
Status: Resolved The issue has been resolved after a fix has been deployed by SmartPack. This means that exchanges either edited or cancelled and thereafter recreated will no longer be effected and will therefore be correctly stated as unfulfilled/unpacked in SmartPack. Affected components SmartPack (Operational)
Latest: Status: Resolved The issue has been resolved after a fix has been deployed by SmartPack. This means that exchanges either edited or cancelled and thereafter recreated will no longe…
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- Ongoing WMS
Timeline · 3 updates
- investigating · Jun 25, 2026, 11:32 AM UTC
Status: Investigating Ongoing: WMS is experiencing API and WMS connection issues — we are monitoring the situation and will retry all events once the service is restored. Affected components Ongoing WMS (Partial outage)
- monitoring · Jun 25, 2026, 11:42 AM UTC
Status: Monitoring Ongoing notes that a fix has been implemented on the primary site. Traffic can now be routed to either site and connections should be successful. We continue to monitor system availability. Affected components Ongoing WMS (Degraded performance)
- resolved · Jun 25, 2026, 02:37 PM UTC
Status: Resolved Ongoing error rates are back to normal - all events has been retried. Affected components Ongoing WMS (Operational)
Latest: Status: Resolved Ongoing error rates are back to normal - all events has been retried. Affected components Ongoing WMS (Operational)
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- DAO
Timeline · 4 updates
- investigating · Jun 24, 2026, 07:31 AM UTC
Status: Investigating We are currently experiencing issues with DAO's services. This may cause delays or errors when creating shipments, generating labels, and updating tracking information in Returnflows. We are in contact with DAO and are working to clarify the extent of the problems. We are continuously monitoring the situation and will share further updates as soon as we have more information. We apologize for any inconvenience this may cause and thank you for your patience. Affected components DAO (Degraded performance)
- resolved · Jun 24, 2026, 07:53 AM UTC
Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed! Affected components DAO (Operational)
- identified · Jun 24, 2026, 08:04 AM UTC
Status: Identified We are seeing elevated error rates again - moving issue to "Identified" again. Affected components DAO (Degraded performance)
- resolved · Jun 24, 2026, 12:50 PM UTC
Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed! Affected components DAO (Operational)
Latest: Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well…
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- Shopify
Timeline · 2 updates
- identified · Jun 24, 2026, 11:21 AM UTC
Status: Identified We're experiencing issues with access to the Shopify Admin and Storefronts. We are awaiting updates from Shopify and will continue to monitor the situation. Affected components Shopify (Partial outage)
- resolved · Jun 24, 2026, 12:48 PM UTC
Status: Resolved Access to both Shopify Admin and Storefronts are back up and running. Affected components Shopify (Operational)
Latest: Status: Resolved Access to both Shopify Admin and Storefronts are back up and running. Affected components Shopify (Operational)
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See the full Returnflows outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Returnflows outage history →Or sign up free to get alerts when Returnflows breaks · 10 free monitors · No credit card
- Started Jul 29, 2026, 01:15 PM UTC · Resolved Jul 29, 2026, 01:15 PM UTC · —
- Started Jul 08, 2026, 11:43 PM UTC · ● 22d 19h
- Started Jun 25, 2026, 05:30 PM UTC · Resolved Jun 25, 2026, 05:30 PM UTC · —
- Ongoing WMS, Connection Issues ResolvedStarted Jun 25, 2026, 02:37 PM UTC · Resolved Jun 25, 2026, 02:37 PM UTC · —
- DAO Elevated Error Rate ResolvedStarted Jun 24, 2026, 12:50 PM UTC · Resolved Jun 24, 2026, 12:50 PM UTC · —
- Shopify are experiencing issues ResolvedStarted Jun 24, 2026, 12:48 PM UTC · Resolved Jun 24, 2026, 12:48 PM UTC · —
- DAO ResolvedStarted Jun 16, 2026, 02:59 PM UTC · Resolved Jun 16, 2026, 02:59 PM UTC · —
- Shopify are experiencing issues ResolvedStarted Jun 03, 2026, 07:56 PM UTC · Resolved Jun 03, 2026, 07:56 PM UTC · —