Returnflows incident

PeakWMS, Issues with release of Claim Replacements

Returnflows is currently experiencing a major incident affecting PeakWMS, which began 7d ago. The vendor's full update timeline is below.

Started
Jul 08, 2026, 11:43 PM UTC
Resolved
Ongoing
Duration
● 7d 7h
Detected by Pingoru
Jul 08, 2026, 11:43 PM UTC

Affected components

PeakWMS

Update timeline

  1. investigating Jul 08, 2026, 11:43 PM UTC

    Status: Investigating We have become aware of an issue regarding PeakWMS' integration with Shopify. Specifically, the problem affects Claims where the chosen resolution is a Replacement without a return. We are in dialogue with PeakWMS and will provide updates as soon as we know more. Affected components PeakWMS (Degraded performance)