Returnflows incident

GLS, Elevated Error Rates

Minor Resolved View vendor source →

Returnflows experienced a minor incident on October 9, 2026 affecting GLS, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 12:19 PM UTC
Resolved
Oct 09, 2026, 12:47 PM UTC
Duration
27m
Detected by Pingoru
Oct 09, 2026, 12:19 PM UTC

Affected components

GLS

Update timeline

  1. investigating Oct 09, 2026, 12:19 PM UTC

    Status: Investigating We are currently experiencing elevated error rates in generation of GLS Labels. We have informed GLS and we're actively investigating and monitoring the issue. We will provide updates as soon as more information becomes available. Affected components GLS (Degraded performance)

  2. resolved Oct 09, 2026, 12:47 PM UTC

    Status: Resolved We're seeing label generation working with error rates as usually. The queue of failed generations during downtime have been reprocessed without any issues as well. This incident is hereby closed! Affected components GLS (Operational)