Resolved after 23 hours 18 minutes, on April 28, 2025.
This issue has now been resolved. If you continue to experience these issues, please try fully closing and reopening the RethinkBH mobile app or clearing the cache and cookies on your browser before reaching out to RethinkBH support at https://www.rethinkbehavioralhealth.com/support/
Update timeline
- investigating Apr 28, 2025, 04:37 PM UTC
We are receiving reports of loading issues and slowness on the website. We are investigating these issues with the highest priority and are working on resolving them as quickly as possible. We will post updates regarding this issue as soon as we have them.
- monitoring Apr 28, 2025, 07:30 PM UTC
A fix has been launched for this issue. We are continuing to monitor the mobile app and website performance closely. If you continue to experience these issues, please try fully closing and reopening the RethinkBH mobile app or clearing the cache and cookies on your browser before reaching out to RethinkBH support at https://www.rethinkbehavioralhealth.com/support/
- resolved Apr 29, 2025, 03:56 PM UTC
This issue has now been resolved. If you continue to experience these issues, please try fully closing and reopening the RethinkBH mobile app or clearing the cache and cookies on your browser before reaching out to RethinkBH support at https://www.rethinkbehavioralhealth.com/support/
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