Resolved after 3 days, on September 22, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Sep 22, 2025, 02:16 PM UTC
We have received several reports of users experiencing slow loading or error pages across the site. Our Development Team is investigating the cause and working on implementing a fix as quickly as possible.
- monitoring Sep 22, 2025, 04:44 PM UTC
A fix has been released and the issue appears to be resolved. We are continuing to monitor site performance.
- investigating Sep 22, 2025, 06:18 PM UTC
We have received additional reports of "There was an error performing you action..." messages after the initial fix. We are looking into this issue and are working on resolving it as quickly as possible.
- monitoring Sep 22, 2025, 10:22 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 23, 2025, 01:58 PM UTC
We are receiving updated reports of this issue continuing. We are investigating and working on resolving it as quickly as possible.
- investigating Sep 23, 2025, 01:58 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 24, 2025, 12:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 02:26 PM UTC
This incident has been resolved.
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