What is Retarus's uptime?

Over the last 90 days, Retarus reported 99.12% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.retarus.io — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Retarus's uptime history rolling forward in real time.

Has Retarus had outages in 2026?

Yes — Retarus has had 50 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Retarus outage?

The most recent Retarus incident was "Retarus fax outbound service migration", which started on July 30, 2026 and was resolved on July 29, 2026. Pingoru captured this directly from https://status.retarus.io. See the full incident card above for affected components and the update timeline.

How often does Retarus have outages?

Based on the last 90 days, Retarus averages 16.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Retarus's status page?

Retarus's official status page is https://status.retarus.io. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Retarus down right now?

Retarus is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Retarus reports a change. Current status is based on 59 tracked services.

How does Pingoru know if Retarus is down?

We read https://status.retarus.io directly, using Retarus's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Retarus has an outage?

Create a free Pingoru account and add Retarus as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Retarus's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Retarus incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Retarus issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Retarus status?

We use Retarus's own status page at https://status.retarus.io and cross-reference their homepage (https://www.retarus.com). Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

All tracked Retarus components are reporting operational. No incidents are currently affecting service.

Is Retarus down?

Last checked 3m ago

Current status

Retarus is up

No incidents right now.

Get alerts when Retarus breaks → View Retarus outage history →

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Official status page: https://status.retarus.io · Polled every 5 minutes · 59 components tracked

Retarus is operational right now. Last checked 3m ago; the most recent incident resolved 2d ago.

Real-time Retarus status, recent outages, and incident history — pulled directly from Retarus's official status page at https://status.retarus.io every 5 minutes. Pingoru tracks 59 Retarus services and has captured 50 incidents in the last 90 days (99.12% uptime). Get email, Slack, Discord, or webhook alerts the moment Retarus reports a new incident — free for 5 monitors, no credit card.

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Retarus uptime 99.12% uptime · past 90 days

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Recent outages & incidents

Past 90 days

Degraded Performance :: Inbound Reporting

Resolved 56m

Started Jul 29, 2026, 02:03 PM UTC · Resolved Jul 29, 2026, 03:00 PM UTC

Fax Services InboundDE 2DE 1US 1US 2SG 1CH 1
Timeline · 3 updates
- identified · Jul 29, 2026, 02:03 PM UTC
  
  We are currently experiencing reporting delays affecting inbound fax services across all data centers. Our services engineers have already identified the issue and are working on resolution. We will provide updates as they become available. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681] Yemen [+967] Za
- identified · Jul 29, 2026, 02:03 PM UTC
  
  We are currently experiencing reporting delays affecting inbound fax services across all data centers. Our services engineers have already identified the issue and are working on resolution. We will provide updates as they become available.
- resolved · Jul 29, 2026, 03:00 PM UTC
  
  The service has been restored and all systems are operating normally.
Latest: The service has been restored and all systems are operating normally.
Intermittent issues Email Security :: Degraded performance

Resolved 1h 36m

Started Jul 07, 2026, 06:42 AM UTC · Resolved Jul 07, 2026, 08:19 AM UTC

E-Mail Security InboundE-Mail Security OutboundDE 2DE 1
Timeline · 7 updates
- investigating · Jul 07, 2026, 06:42 AM UTC
  
  We are currently experiencing intermittent delays affecting email processing. Some emails may take longer than expected to be processed. Our engineering team is actively investigating the root cause and implementing a fix. We apologize for any inconvenience and appreciate your patience. We will continue to share updates as progress is made. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] V
- investigating · Jul 07, 2026, 06:42 AM UTC
  
  We are currently experiencing intermittent delays affecting email processing. Some emails may take longer than expected to be processed. Our engineering team is actively investigating the root cause and implementing a fix. We apologize for any inconvenience and appreciate your patience. We will continue to share updates as progress is made.
- identified · Jul 07, 2026, 07:07 AM UTC
  
  We have identified the issue and are working on the resolution.
- identified · Jul 07, 2026, 07:07 AM UTC
  
  We have identified the issue and are working on the resolution.
- monitoring · Jul 07, 2026, 07:25 AM UTC
  
  The service has been restored and all systems are operating normally. The remaining queues are currently being processed, and we will continue to monitor the traffic closely to ensure the continued stability and functionality of the service.
- monitoring · Jul 07, 2026, 07:25 AM UTC
  
  The service has been restored and all systems are operating normally. The remaining queues are currently being processed, and we will continue to monitor the traffic closely to ensure the continued stability and functionality of the service.
- resolved · Jul 07, 2026, 08:19 AM UTC
  
  The incident has been resolved.
Latest: The incident has been resolved.
E-Mail Security /// Service Interruption

Resolved 1h 57m

Started Jun 21, 2026, 09:05 AM UTC · Resolved Jun 21, 2026, 11:02 AM UTC

E-Mail Security InboundE-Mail Security OutboundDE 2DE 1
Timeline · 11 updates
- investigating · Jun 21, 2026, 09:05 AM UTC
  
  We are currently investigating processing issues with E-Mail Security in our EU data centres. We will keep you updated. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681] Yemen [+967] Zambia [+260] Zimbabwe [+263] Example: 201-555-1717 By subscribing, you agree to receive SMS status updates. SMS alerts are
- investigating · Jun 21, 2026, 09:05 AM UTC
  
  We are currently investigating processing issues with E-Mail Security Inbound in our EU data centres. We will keep you updated.
- identified · Jun 21, 2026, 09:35 AM UTC
  
  We have identified the issue and are working on the resolution.
- identified · Jun 21, 2026, 09:35 AM UTC
  
  We have identified the issue and are working on the resolution.
- monitoring · Jun 21, 2026, 09:55 AM UTC
  
  The service has been restored and all systems are operating normally. We will continue to monitor the traffic closely to ensure the functionality of the service.
- monitoring · Jun 21, 2026, 09:55 AM UTC
  
  The service has been restored and all systems are operating normally. We will continue to monitor the traffic closely to ensure the functionality of the service.
- identified · Jun 21, 2026, 10:07 AM UTC
  
  After initial processing, we are currently experiencing the same issue again.
- identified · Jun 21, 2026, 10:07 AM UTC
  
  After initial processing, we are currently experiencing the same issue again.
- monitoring · Jun 21, 2026, 10:29 AM UTC
  
  The service has been restored and all systems are operating normally. We are processing any queued messages and will continue to monitor the traffic closely to ensure the functionality of the service.
- monitoring · Jun 21, 2026, 10:29 AM UTC
  
  The service has been restored and all systems are operating normally. We are processing any queued messages and will continue to monitor the traffic closely to ensure the functionality of the service.
- resolved · Jun 21, 2026, 11:02 AM UTC
  
  All queues have been processed without further issues, The incident has been resolved.
Latest: All queues have been processed without further issues, The incident has been resolved.
Issue with IDP and Enterprise Fax Portal in D2

Resolved 1h 58m

Started Jun 17, 2026, 09:06 AM UTC · Resolved Jun 17, 2026, 11:05 AM UTC

Transactional EmailE-Mail Security InboundE-Mail Security OutboundFax Services InboundFax Services OutboundIntelligent Document Processing (IDP)SMS ServicesDE 2
Timeline · 7 updates
- investigating · Jun 17, 2026, 09:06 AM UTC
  
  We are currently investigating an issue affecting IDP Job Entry and the IDP portal. In addition, the Enterprise Fax portal in DE2 is currently unavailable. Our teams are working to identify the root cause and restore service availability. We will provide more information as soon as possible. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.
- investigating · Jun 17, 2026, 09:06 AM UTC
  
  We are currently investigating an issue affecting IDP Job Entry and the IDP portal. In addition, the Enterprise Fax portal in DE2 is currently unavailable. Our teams are working to identify the root cause and restore service availability. We will provide more information as soon as possible.
- investigating · Jun 17, 2026, 09:58 AM UTC
  
  We have completed an impact assessment and identified that a small number of individual product functions may also be affected for some customers. These have been added to the incident scope. However, the primary impact remains limited to IDP and the Fax Portal. Our engineers are continuing to investigate the root cause, and we will provide further updates as soon as more information becomes available.
- investigating · Jun 17, 2026, 09:58 AM UTC
  
  We have completed an impact assessment and identified that a small number of individual product functions may also be affected for some customers. These have been added to the incident scope. However, the primary impact remains limited to IDP and the Fax Portal. Our engineers are continuing to investigate the root cause, and we will provide further updates as soon as more information becomes available.
- monitoring · Jun 17, 2026, 10:13 AM UTC
  
  We have identified and resolved the issue affecting IDP, the Fax Portal, and a small number of individual product functions for some customers. The affected services have been restored and are operating normally again. Our teams are continuing to monitor the services closely to ensure they remain stable.
- monitoring · Jun 17, 2026, 10:13 AM UTC
  
  We have identified and resolved the issue affecting IDP, the Fax Portal, and a small number of individual product functions for some customers. The affected services have been restored and are operating normally again. Our teams are continuing to monitor the services closely to ensure they remain stable.
- resolved · Jun 17, 2026, 11:05 AM UTC
  
  The issue affecting IDP, the Fax Portal, and a small number of individual product functions has been resolved. All affected services are operating normally again. The incident was caused by an issue in DE2, which temporarily impacted service availability and selected product functions for some customers. We have monitored the services and can confirm they remain stable.
Latest: The issue affecting IDP, the Fax Portal, and a small number of individual product functions has been resolved. All affected services are operating normally again. The incident was …
Ticketing System - Email Issue

Resolved 22m

Started Jun 16, 2026, 07:22 PM UTC · Resolved Jun 16, 2026, 07:45 PM UTC

Retarus SupportDE 2DE 1US 1US 2SG 1CH 1
Timeline · 3 updates
- identified · Jun 16, 2026, 07:22 PM UTC
  
  We are currently experiencing an issue with our ticketing system, which is preventing us from receiving emails sent to [email protected]. Our team is actively working to resolve this problem. We apologize for any inconvenience this may cause. For immediate support: Please call our support line directly (refer to the contact number on our website or in your contract: 1 844-RETARUS). We will post another update as soon as the issue is resolved or when we have more information. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] Unite
- identified · Jun 16, 2026, 07:22 PM UTC
  
  We are currently experiencing an issue with our ticketing system, which is preventing us from receiving emails sent to [email protected]. Our team is actively working to resolve this problem. We apologize for any inconvenience this may cause. For immediate support: Please call our support line directly (refer to the contact number on our website or in your contract: 1 844-RETARUS). We will post another update as soon as the issue is resolved or when we have more information.
- resolved · Jun 16, 2026, 07:45 PM UTC
  
  The ticketing system is now operational. Thank you for your patience.
Latest: The ticketing system is now operational. Thank you for your patience.

See the full Retarus outage history

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Outage history

Past 90 days · 9 incidents View full outage history →

Degraded Performance :: Inbound Reporting Resolved

Started Jul 29, 2026, 02:03 PM UTC · Resolved Jul 29, 2026, 03:00 PM UTC · 56m
Intermittent issues Email Security :: Degraded performance Resolved

Started Jul 07, 2026, 06:42 AM UTC · Resolved Jul 07, 2026, 08:19 AM UTC · 1h 36m
E-Mail Security /// Service Interruption Resolved

Started Jun 21, 2026, 09:05 AM UTC · Resolved Jun 21, 2026, 11:02 AM UTC · 1h 57m
Issue with IDP and Enterprise Fax Portal in D2 Resolved

Started Jun 17, 2026, 09:06 AM UTC · Resolved Jun 17, 2026, 11:05 AM UTC · 1h 58m
Ticketing System - Email Issue Resolved

Started Jun 16, 2026, 07:22 PM UTC · Resolved Jun 16, 2026, 07:45 PM UTC · 22m
RMX Inbound :: Degraded Performance due to Microsoft incident Resolved

Started Jun 02, 2026, 01:59 PM UTC · Resolved Jun 02, 2026, 06:17 PM UTC · 4h 17m
EDI / ICS AS2 communication protocol issues Resolved

Started May 19, 2026, 10:57 AM UTC · Resolved May 19, 2026, 12:11 PM UTC · 1h 13m
IDP - not able to upload documents Resolved

Started May 12, 2026, 12:03 PM UTC · Resolved May 12, 2026, 12:54 PM UTC · 50m