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No incidents right now.

Official status page: https://status.retarus.io · Polled every 5 minutes · 64 components tracked

Retarus is operational right now. Last checked 1m ago; the most recent incident resolved 8d ago.

Real-time Retarus status, recent outages, and incident history — pulled directly from Retarus's official status page at https://status.retarus.io every 5 minutes. Pingoru tracks 64 Retarus services and has captured 42 incidents in the last 90 days (99.13% uptime). Get email, Slack, Discord, or webhook alerts the moment Retarus reports a new incident — free for 5 monitors, no credit card.

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Retarus uptime 99.13% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 51m
    Started Sep 07, 2026, 06:47 AM UTC · Resolved Sep 07, 2026, 10:39 AM UTC
    E-Mail Security InboundDE 2DE 1
    Timeline · 7 updates
    • investigating · Sep 07, 2026, 06:47 AM UTC

      We are currently investigating processing delays with E-Mail Security Inbound in our DE1 & DE2 data centres. We will keep you updated. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681] Yemen [+967] Zambia [+260] Zimbabwe [+263] Example: 201-555-1717 By subscribing, you agree to receive SMS status upda

    • investigating · Sep 07, 2026, 06:47 AM UTC

      We are currently investigating processing delays with E-Mail Security Inbound in our DE1 & DE2 data centres. We will keep you updated.

    • identified · Sep 07, 2026, 06:53 AM UTC

      We have identified the issue and are working on the resolution.

    • identified · Sep 07, 2026, 06:53 AM UTC

      We have identified the issue and are working on the resolution.

    • monitoring · Sep 07, 2026, 08:30 AM UTC

      The service has been restored and all systems are operating normally and all queues have been processed. We will continue to monitor the traffic closely to ensure the functionality of the service.

    • monitoring · Sep 07, 2026, 08:30 AM UTC

      The service has been restored and all systems are operating normally and all queues have been processed. We will continue to monitor the traffic closely to ensure the functionality of the service.

    • resolved · Sep 07, 2026, 10:39 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  2. Resolved 6h 9m
    Started Sep 04, 2026, 09:06 AM UTC · Resolved Sep 04, 2026, 03:15 PM UTC
    Transactional EmailE-Mail Security InboundE-Mail Security OutboundFax Services InboundFax Services OutboundSMS ServicesWebExpressDE 2DE 1US 1
    Timeline · 11 updates
    • investigating · Sep 04, 2026, 09:06 AM UTC

      Due to an outage within Microsoft Exchange Online and Microsoft 365 we are currently experiencing delays in email delivery to relays as *mail.protection.outlook.com used by Microsoft 365, Exchange Online etc. Affected are currently all services sending e-mails to said domains. We will keep you updated. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin

    • investigating · Sep 04, 2026, 09:06 AM UTC

      Across all data centres., we are currently experiencing delays in email delivery to *mail.protection.outlook.com used by Microsoft 365, Exchange Online etc. Affected are currently all services sending e-mails to said domains. We will keep you updated.

    • identified · Sep 04, 2026, 09:09 AM UTC

      Across all data centres we see Microsoft servers temporarily rejecting a large amount of emails with "451 4.7.500 Server busy. Please try again later".

    • identified · Sep 04, 2026, 09:09 AM UTC

      Across all data centres we see Microsoft servers temporarily rejecting a large amount of emails with "451 4.7.500 Server busy. Please try again later from".

    • identified · Sep 04, 2026, 10:46 AM UTC

      We are monitoring the queuing systems and ensure enough storage to keep queuing messages. Sender might receive Delivery Status Notifications (DSN) in a few cases. In the meantime Microsoft has confirmed the issue: EX1467029 - Users may experience delays receiving email messages from external domains in Exchange Online https://admin.microsoft.com/Adminportal/Home#/servicehealth/history/:/alerts/EX1464935 • Users may experience a delay in receiving email messages from external domains in Exchange Online. • Users may experience intermittent “Server busy” errors, affecting multiple mailboxes. We will keep you updated.

    • identified · Sep 04, 2026, 10:46 AM UTC

      We are monitoring the queuing systems and ensure enough storage to keep queuing messages. Sender might receive Delivery Status Notifications (DSN) in a few cases. In the meantime Microsoft has confirmed the issue: EX1467029 - Users may experience delays receiving email messages from external domains in Exchange Online • Users may experience a delay in receiving email messages from external domains in Exchange Online. • Users may experience intermittent “Server busy” errors, affecting multiple mailboxes. We will keep you updated.

    • monitoring · Sep 04, 2026, 01:11 PM UTC

      Due to initial mitigation measures implemented by Microsoft, the amount of temporary rejects has dropped significantly. For all services and in all data centres the queues are decreasing. We keep monitoring the traffic and keep you updated.

    • monitoring · Sep 04, 2026, 01:11 PM UTC

      The amount of temporary rejects has dropped significantly. For all services and in all data centres the queues are decreasing. We keep monitoring the traffic and keep you updated.

    • monitoring · Sep 04, 2026, 02:09 PM UTC

      Most services have been restored and are operating normally. For Email Security outbound there is still a small amount of queued to specific recipients. The error code S77714 previously returned from Microsoft changed to AS780082 and affects certain recipients. Unfortunately, new emails to these recipients are affected as well. We will continue to monitor the traffic closely and keep you updated.

    • monitoring · Sep 04, 2026, 02:09 PM UTC

      Most service has been restored and are operating normally. For Email Security outbound there is still a small amount of queued to specific recipients. The error code S77714 previously returned from Microsoft changed to AS780082 and affects certain recipients. Unfortunately, new emails to these recipients are affected as well. We will continue to monitor the traffic closely and keep you updated.

    • resolved · Sep 04, 2026, 03:15 PM UTC

      Microsoft has resolved the incident on their side, by disabling different machine level throttling rules. As a result we were able to sent all remaining queued message. There are no more queued messages within our infrastructure and all incoming messages are processed normally. Therefore, we close this incident as resolved.

    Latest: Microsoft has resolved the incident on their side, by disabling different machine level throttling rules. As a result we were able to sent all remaining queued message. There are n…

  3. Resolved 1h 22m
    Started Sep 01, 2026, 08:12 AM UTC · Resolved Sep 01, 2026, 09:35 AM UTC
    E-Mail Security InboundDE 1
    Timeline · 7 updates
    • investigating · Sep 01, 2026, 08:12 AM UTC

      We are currently investigating processing delays with service E-Mail Security Inbound in our DE1 data centre. We have completed a failover from DE1 to data centre DE2 as a precautionary measure. We are monitoring service performance in DE2 while investigating the issue in DE1. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wal

    • investigating · Sep 01, 2026, 08:12 AM UTC

      We are currently investigating processing delays with service E-Mail Security Inbound in our DE1 data centre. We have completed a failover from DE1 to data centre DE2 as a precautionary measure. We are monitoring service performance in DE2 while investigating the issue in DE1.

    • investigating · Sep 01, 2026, 09:00 AM UTC

      The failover from DE1 to data centre DE2 has been removed, and processing has resumed across both data centres. We are still investigating the issue.

    • investigating · Sep 01, 2026, 09:00 AM UTC

      The failover from DE1 to data centre DE2 has been removed, and processing has resumed across both data centres. We are still investigating the issue.

    • monitoring · Sep 01, 2026, 09:15 AM UTC

      The service has been restored and all systems are operating normally. We will continue to monitor the traffic closely to ensure the functionality of the service.

    • monitoring · Sep 01, 2026, 09:15 AM UTC

      The service has been restored and all systems are operating normally. We will continue to monitor the traffic closely to ensure the functionality of the service.

    • resolved · Sep 01, 2026, 09:35 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  4. Resolved 1h 49m
    Started Aug 27, 2026, 09:53 AM UTC · Resolved Aug 27, 2026, 11:43 AM UTC
    EAS PortalTransactional EmailE-Mail Security InboundE-Mail Security OutboundFax Services InboundFax Services OutboundIntelligent Capture Services (ICS)Intelligent Document Processing (IDP)SMS ServicesDE 2
    Timeline · 7 updates
    • investigating · Aug 27, 2026, 09:53 AM UTC

      We are currently experiencing some issues with our Kubernetes infrastructure. Our engineers are investigating the problem. 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    • investigating · Aug 27, 2026, 09:53 AM UTC

      We are currently experiencing some issues with our Kubernetes infrastructure. Our engineers are investigating the problem.

    • investigating · Aug 27, 2026, 10:20 AM UTC

      We are still investigating. We have failed over RMX Inbound, SMS Outbound. FAX Outbound traffic from the DE2 datacenter to the DE1 datacenter.

    • investigating · Aug 27, 2026, 10:20 AM UTC

      We are still investigating. We have failed over RMX Inbound, SMS Outbound. FAX Outbound traffic from the DE2 datacenter to the DE1 datacenter.

    • monitoring · Aug 27, 2026, 10:37 AM UTC

      We identified the issue and implemented measures to mitigate it. We will fail back the affected services to the DE2 data center and continue to monitor them closely to ensure stable operation.

    • monitoring · Aug 27, 2026, 10:37 AM UTC

      We identified the issue and implemented measures to mitigate it. We will fail back the affected services to the DE2 data center and continue to monitor them closely to ensure stable operation.

    • resolved · Aug 27, 2026, 11:43 AM UTC

      Incident Resolved

    Latest: Incident Resolved

  5. Resolved 56m
    Started Jul 29, 2026, 02:03 PM UTC · Resolved Jul 29, 2026, 03:00 PM UTC
    Fax Services InboundDE 2DE 1US 1US 2SG 1CH 1
    Timeline · 3 updates
    • identified · Jul 29, 2026, 02:03 PM UTC

      We are currently experiencing reporting delays affecting inbound fax services across all data centers. Our services engineers have already identified the issue and are working on resolution. We will provide updates as they become available. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by text message Afghanistan [+93] Aland Islands [+358] Albania [+355] Algeria [+213] AmericanSamoa [+1 684] Andorra [+376] Angola [+244] Anguilla [+1 264] Antarctica [+672] Antigua and Barbuda [+1268] Argentina [+54] Armenia [+374] Aruba [+297] Australia [+61] Austria [+43] Azerbaijan [+994] Bahamas [+1 242] Bahrain [+973] Bangladesh [+880] Barbados [+1 246] Belarus [+375] Belgium [+32] Belize [+501] Benin [+229] Bermuda [+1 441] Bhutan [+975] Bolivia, Plurinational State of [+591] Bosnia and Herzegovina [+387] Botswana [+267] Brazil [+55] British Indian Ocean Territory [+246] Brunei Darussalam [+673] Bulgaria [+359] Burkina Faso [+226] Burundi [+257] Cambodia [+855] Cameroon [+237] Canada [+1] Cape Verde [+238] Cayman Islands [+ 345] Central African Republic [+236] Chad [+235] Chile [+56] China [+86] Christmas Island [+61] Cocos (Keeling) Islands [+61] Colombia [+57] Comoros [+269] Congo [+242] Congo, The Democratic Republic of the [+243] Cook Islands [+682] Costa Rica [+506] Cote d'Ivoire [+225] Croatia [+385] Cuba [+53] Cyprus [+537] Czech Republic [+420] Denmark [+45] Djibouti [+253] Dominica [+1 767] Dominican Republic [+1 849] Ecuador [+593] Egypt [+20] El Salvador [+503] Equatorial Guinea [+240] Eritrea [+291] Estonia [+372] Ethiopia [+251] Falkland Islands (Malvinas) [+500] Faroe Islands [+298] Fiji [+679] Finland [+358] France [+33] French Guiana [+594] French Polynesia [+689] Gabon [+241] Gambia [+220] Georgia [+995] Germany [+49] Ghana [+233] Gibraltar [+350] Greece [+30] Greenland [+299] Grenada [+1 473] Guadeloupe [+590] Guam [+1 671] Guatemala [+502] Guernsey [+44] Guinea [+224] Guinea-Bissau [+245] Guyana [+595] Haiti [+509] Holy See (Vatican City State) [+379] Honduras [+504] Hong Kong [+852] Hungary [+36] Iceland [+354] India [+91] Indonesia [+62] Iran, Islamic Republic of [+98] Iraq [+964] Ireland [+353] Isle of Man [+44] Israel [+972] Italy [+39] Jamaica [+1 876] Japan [+81] Jersey [+44] Jordan [+962] Kazakhstan [+7 7] Kenya [+254] Kiribati [+686] Korea, Democratic People's Republic of [+850] Korea, Republic of [+82] Kuwait [+965] Kyrgyzstan [+996] Lao People's Democratic Republic [+856] Latvia [+371] Lebanon [+961] Lesotho [+266] Liberia [+231] Libyan Arab Jamahiriya [+218] Liechtenstein [+423] Lithuania [+370] Luxembourg [+352] Macao [+853] Macedonia, The Former Yugoslav Republic of [+389] Madagascar [+261] Malawi [+265] Malaysia [+60] Maldives [+960] Mali [+223] Malta [+356] Marshall Islands [+692] Martinique [+596] Mauritania [+222] Mauritius [+230] Mayotte [+262] Mexico [+52] Micronesia, Federated States of [+691] Moldova, Republic of [+373] Monaco [+377] Mongolia [+976] Montenegro [+382] Montserrat [+1664] Morocco [+212] Mozambique [+258] Myanmar [+95] Namibia [+264] Nauru [+674] Nepal [+977] Netherlands [+31] Netherlands Antilles [+599] New Caledonia [+687] New Zealand [+64] Nicaragua [+505] Niger [+227] Nigeria [+234] Niue [+683] Norfolk Island [+672] Northern Mariana Islands [+1 670] Norway [+47] Oman [+968] Pakistan [+92] Palau [+680] Palestinian Territory, Occupied [+970] Panama [+507] Papua New Guinea [+675] Paraguay [+595] Peru [+51] Philippines [+63] Pitcairn [+872] Poland [+48] Portugal [+351] Puerto Rico [+1 939] Qatar [+974] Reunion [+262] Romania [+40] Russia [+7] Rwanda [+250] Saint Barthlemy [+590] Saint Helena, Ascension and Tristan Da Cunha [+290] Saint Kitts and Nevis [+1 869] Saint Lucia [+1 758] Saint Martin [+590] Saint Pierre and Miquelon [+508] Saint Vincent and the Grenadines [+1 784] Samoa [+685] San Marino [+378] Sao Tome and Principe [+239] Saudi Arabia [+966] Senegal [+221] Serbia [+381] Seychelles [+248] Sierra Leone [+232] Singapore [+65] Slovakia [+421] Slovenia [+386] Solomon Islands [+677] Somalia [+252] South Africa [+27] South Georgia and the South Sandwich Islands [+500] Spain [+34] Sri Lanka [+94] Sudan [+249] Suriname [+597] Svalbard and Jan Mayen [+47] Swaziland [+268] Sweden [+46] Switzerland [+41] Syrian Arab Republic [+963] Taiwan, Province of China [+886] Tajikistan [+992] Tanzania, United Republic of [+255] Thailand [+66] Timor-Leste [+670] Togo [+228] Tokelau [+690] Tonga [+676] Trinidad and Tobago [+1 868] Tunisia [+216] Turkey [+90] Turkmenistan [+993] Turks and Caicos Islands [+1 649] Tuvalu [+688] Uganda [+256] Ukraine [+380] United Arab Emirates [+971] United Kingdom [+44] United States [+1] Uruguay [+598] Uzbekistan [+998] Vanuatu [+678] Venezuela, Bolivarian Republic of [+58] Viet Nam [+84] Virgin Islands, British [+1 284] Virgin Islands, U.S. [+1 340] Wallis and Futuna [+681] Yemen [+967] Za

    • identified · Jul 29, 2026, 02:03 PM UTC

      We are currently experiencing reporting delays affecting inbound fax services across all data centers. Our services engineers have already identified the issue and are working on resolution. We will provide updates as they become available.

    • resolved · Jul 29, 2026, 03:00 PM UTC

      The service has been restored and all systems are operating normally.

    Latest: The service has been restored and all systems are operating normally.

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Past 90 days · 7 incidents View full outage history →