Retarus incident

EDI / AS2 and AS4 services for EDI interruption

Major Ongoing View vendor source →

Retarus is currently experiencing a major incident affecting EDI Services and Certificate Changes (DE 2) and 1 more component, which began 13h ago. The vendor's full update timeline is below.

Started
Oct 05, 2026, 07:23 PM UTC
Resolved
Ongoing
Duration
● 13h 18m
Detected by Pingoru
Oct 05, 2026, 07:23 PM UTC

Affected components

EDI ServicesCertificate Changes (DE 2)Certificate Changes (DE 1)

Update timeline

  1. investigating Oct 05, 2026, 07:23 PM UTC

    We are currently experiencing a service impact affecting EDI services in the DE1 and DE2 data centers, specifically the AS2 and AS4 services for SCI. We are investigating the issue and will provide updates as they become available.

  2. monitoring Oct 05, 2026, 08:07 PM UTC

    EDI services in DE1 and DE2 data centers have been restored. Services are currently stable, and dedicated resources will continue monitoring the environment to confirm ongoing stability.