Restaurant365 incident

Intermittent Slowness

Ongoing since 08:58 PM UTC, affecting Customer Databases.

monitoring Nov 04, 2026, 09:24 PM UTC

A fix has been implemented for general slowness affecting certain customers. We're monitoring to confirm everything is stable, and most customers should see normal service now. If you're still affected, please contact Support: https://help.restaurant365.net/en/support/home

Started
Nov 04, 2026, 08:58 PM UTC
Resolved
Ongoing
Duration
● 1h 34m
Detected by Pingoru
Nov 04, 2026, 08:58 PM UTC

Affected components

Customer Databases

Update timeline

  1. identified Nov 04, 2026, 08:58 PM UTC

    We've identified slowness affecting certain customers and a solution is being implemented.

  2. monitoring Nov 04, 2026, 09:24 PM UTC

    A fix has been implemented for general slowness affecting certain customers. We're monitoring to confirm everything is stable, and most customers should see normal service now. If you're still affected, please contact Support: https://help.restaurant365.net/en/support/home

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