Respond.io incident
Title: WhatsApp messages sent from respond.io show no status and disappear from the Inbox
Ongoing since 02:30 PM UTC, affecting Messaging (Messaging).
We are currently investigating an issue affecting the WhatsApp channel. Messages sent from respond.io are not displaying a delivery status and are disappearing from the Inbox. We have not yet confirmed whether the affected messages are reaching recipients. Our engineering team is actively...
Affected components
Update timeline
- identified Oct 29, 2026, 02:30 PM UTC
We are currently investigating an issue affecting the WhatsApp channel. Messages sent from respond.io are not displaying a delivery status and are disappearing from the Inbox. We have not yet confirmed whether the affected messages are reaching recipients. Our engineering team is actively...
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