RepairShopr incident

Error when attempting to connect to a new Xero account

Ongoing since 10:06 PM UTC, affecting Third Party Services.

identified Nov 10, 2026, 10:28 PM UTC

We have identified the issue causing the “Sorry! RepairShopr has reached their Xero connection limit,” error when connecting a new Xero account to a RepairShopr instance and are actively working with our third party provider to enable you to establish that connection.

Started
Nov 10, 2026, 10:06 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
Nov 10, 2026, 10:06 PM UTC

Affected components

Third Party Services

Update timeline

  1. investigating Nov 10, 2026, 10:06 PM UTC

    Users are seeing a, “Sorry! RepairShopr has reached their Xero connection limit,” error when connecting a new Xero account to their RepairShopr instance. We are actively working to enable you to establish this connection.

  2. identified Nov 10, 2026, 10:28 PM UTC

    We have identified the issue causing the “Sorry! RepairShopr has reached their Xero connection limit,” error when connecting a new Xero account to a RepairShopr instance and are actively working with our third party provider to enable you to establish that connection.

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