Reducto incident

High Latency and Degraded API Performance

Reducto is currently experiencing a major incident affecting Parsing, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 02:53 AM UTC
Resolved
Ongoing
Duration
● 4h 52m
Detected by Pingoru
Jun 26, 2026, 02:53 AM UTC

Affected components

Parsing

Update timeline

  1. investigating Jun 26, 2026, 01:44 AM UTC

    Status: Investigating Parse jobs might experience higher latency and degradation. We are actively investigating. Affected components Parsing (Degraded performance)

  2. monitoring Jun 26, 2026, 02:53 AM UTC

    Status: Monitoring The issue looks like it's resolved and we are monitoring it. Affected components Parsing (Operational)