Reducto incident

Elevated Latency on API

Minor Resolved View vendor source →

Reducto experienced a minor incident on June 24, 2026 affecting Parsing and Extraction, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 05:42 PM UTC
Resolved
Jun 24, 2026, 09:57 PM UTC
Duration
4h 15m
Detected by Pingoru
Jun 24, 2026, 05:42 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jun 24, 2026, 05:42 PM UTC

    Status: Investigating Investigating elevated latency on API Affected components Parsing (Degraded performance) Extraction (Degraded performance)

  2. monitoring Jun 24, 2026, 06:06 PM UTC

    Status: Monitoring We are seeing services fully recovered, will continue to monitor for a short period to verify. Affected components Parsing (Operational) Extraction (Operational)

  3. monitoring Jun 24, 2026, 08:33 PM UTC

    Status: Monitoring all systems operational Affected components Parsing (Operational) Extraction (Operational)

  4. resolved Jun 24, 2026, 09:57 PM UTC

    Status: Resolved all systems operational Affected components Parsing (Operational) Extraction (Operational)