Reducto incident

Elevated Latency on API

Reducto is currently experiencing a major incident affecting Parsing and Extraction, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 06:06 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
Jun 24, 2026, 06:06 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jun 24, 2026, 05:42 PM UTC

    Status: Investigating Investigating elevated latency on API Affected components Parsing (Degraded performance) Extraction (Degraded performance)

  2. monitoring Jun 24, 2026, 06:06 PM UTC

    Status: Monitoring We are seeing services fully recovered, will continue to monitor for a short period to verify. Affected components Parsing (Operational) Extraction (Operational)