Reducto incident

Elevated Latency on API

Resolved after 4 hours 15 minutes, affecting Parsing and Extraction, on June 24, 2026.

monitoring Jun 24, 2026, 08:33 PM UTC

all systems operational

Started
Jun 24, 2026, 05:42 PM UTC
Resolved
Jun 24, 2026, 09:57 PM UTC
Duration
4h 15m
Detected by Pingoru
Jun 24, 2026, 05:42 PM UTC

Affected components

ParsingExtraction

Update timeline

  1. investigating Jun 24, 2026, 05:42 PM UTC

    Investigating elevated latency on API

  2. monitoring Jun 24, 2026, 06:06 PM UTC

    We are seeing services fully recovered, will continue to monitor for a short period to verify.

  3. monitoring Jun 24, 2026, 08:33 PM UTC

    all systems operational

  4. resolved Jun 24, 2026, 09:57 PM UTC

    all systems operational

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