Reducto incident

Vendor Service Degredation

Resolved after 1 hour 42 minutes, affecting Parsing, on June 23, 2026.

resolved Jun 23, 2026, 01:10 PM UTC

Requests to the Triton Inference Endpoint in Modal entered an unstable event loop with 5xx request failures. We spun down the container and launched several more restoring the appropriate number of pods so the system is stable. The system is operational again.

Started
Jun 23, 2026, 11:28 AM UTC
Resolved
Jun 23, 2026, 01:10 PM UTC
Duration
1h 42m
Detected by Pingoru
Jun 23, 2026, 11:28 AM UTC

Affected components

Parsing

Update timeline

  1. investigating Jun 23, 2026, 11:28 AM UTC

    API requests are 5xx’ing because containers are failing to spin up. Vendor is undergoing service degradation.

  2. resolved Jun 23, 2026, 01:10 PM UTC

    Requests to the Triton Inference Endpoint in Modal entered an unstable event loop with 5xx request failures. We spun down the container and launched several more restoring the appropriate number of pods so the system is stable. The system is operational again.

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