Reducto incident

Vendor Service Degredation

Minor Resolved View vendor source →

Reducto experienced a minor incident on June 23, 2026 affecting Parsing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 01:10 PM UTC
Resolved
Jun 23, 2026, 01:10 PM UTC
Duration
Detected by Pingoru
Jun 23, 2026, 01:10 PM UTC

Affected components

Parsing

Update timeline

  1. investigating Jun 23, 2026, 11:28 AM UTC

    Status: Investigating API requests are 5xx’ing because containers are failing to spin up. Vendor is undergoing service degradation. Affected components Parsing (Partial outage)

  2. resolved Jun 23, 2026, 01:10 PM UTC

    Status: Resolved Requests to the Triton Inference Endpoint in Modal entered an unstable event loop with 5xx request failures. We spun down the container and launched several more restoring the appropriate number of pods so the system is stable. The system is operational again. Affected components Parsing (Operational)