Reducto incident

Degraded performance on ocr_system = legacy

Minor Resolved View vendor source →

Reducto experienced a minor incident on June 9, 2026 affecting Parsing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 11:41 PM UTC
Resolved
Jun 09, 2026, 11:41 PM UTC
Duration
—
Detected by Pingoru
Jun 09, 2026, 11:41 PM UTC

Affected components

Parsing

Update timeline

  1. investigating Jun 09, 2026, 10:10 PM UTC

    Status: Investigating Requests that set ocr_system = legacy in the v3 config, or ocr_system = highres in the v2 config are experiencing increased latency / transient errors Affected components Parsing (Degraded performance)

  2. monitoring Jun 09, 2026, 10:33 PM UTC

    Status: Monitoring Latency back to normal for legacy ocr service, monitoring Affected components Parsing (Degraded performance)

  3. resolved Jun 09, 2026, 11:41 PM UTC

    Status: Resolved All services functional Affected components Parsing (Operational)