Reducto incident
Elevated failure rate with upstream inference provider
Resolved after 2 hours 40 minutes, affecting Parsing and Extraction, on June 3, 2026.
All endpoints should now be working as expected. All upstream provider issues are now resolved.
Affected components
Update timeline
- investigating Jun 03, 2026, 01:12 PM UTC
We’re seeing an increase in failures and latency. Investigating now.
- identified Jun 03, 2026, 01:32 PM UTC
We identified an issue with our GPU cloud subprocessor. We have engaged our emergency fallback inference system and are seeing initial recovery albeit with degraded performance.
- monitoring Jun 03, 2026, 03:40 PM UTC
Inference provider fallbacks were put in place for short-term mitigation. We're seeing complete recovery across all endpoints
- resolved Jun 03, 2026, 03:53 PM UTC
All endpoints should now be working as expected. All upstream provider issues are now resolved.
- resolved Jun 03, 2026, 03:53 PM UTC
All endpoints should now be working as expected. All upstream provider issues are now resolved.
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