Reducto incident

Rolling deploy caused transient failures

Minor Resolved View vendor source →

Reducto experienced a minor incident on May 20, 2026 affecting Parsing and Studio and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 08:38 PM UTC
Resolved
May 20, 2026, 08:38 PM UTC
Duration
Detected by Pingoru
May 20, 2026, 08:38 PM UTC

Affected components

ParsingStudioExtraction

Update timeline

  1. identified May 20, 2026, 08:30 PM UTC

    Status: Identified Rolling deploy started causing transient failures due to a change in contract boundary between two systems. Affected components Parsing (Degraded performance) Extraction (Degraded performance) Studio (Operational)

  2. resolved May 20, 2026, 08:38 PM UTC

    Status: Resolved Fully resolved. Affected components Parsing (Operational) Extraction (Operational) Studio (Operational)