Redtail incident
Redtail Emails to Microsoft-Hosted Addresses May Be Undeliverable
Ongoing since 11:15 PM UTC, affecting Redtail Email.
We are investigating an issue affecting the delivery of some emails sent from Redtail to free Microsoft email accounts, such as Outlook.com, Hotmail.com, and MSN.com. Impacted messages may be rejected or returned to Redtail as undeliverable. Our teams are actively investigating and will provide updates as additional information becomes available.
Affected components
Update timeline
- investigating Nov 06, 2026, 11:15 PM UTC
We are investigating an issue affecting the delivery of some emails sent from Redtail to free Microsoft email accounts, such as Outlook.com, Hotmail.com, and MSN.com. Impacted messages may be rejected or returned to Redtail as undeliverable. Our teams are actively investigating and will provide updates as additional information becomes available.
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