Ongoing since 08:33 PM UTC, affecting Redtail Email.
We are aware of an issue affecting outbound email delivery for Redtail users who use Smarsh for email encryption. Smarsh has identified an issue with its email encryption service that may cause messages to be returned as undeliverable. We are monitoring the situation and will share updates as more information becomes available.
Affected components
Update timeline
- investigating Oct 26, 2026, 08:33 PM UTC
We are aware of an issue affecting outbound email delivery for Redtail users who use Smarsh for email encryption. Smarsh has identified an issue with its email encryption service that may cause messages to be returned as undeliverable. We are monitoring the situation and will share updates as more information becomes available.
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