Redtail incident

Resolved: Redtail Email Service Disruption

Resolved on November 4, 2026, affecting Redtail Email.

resolved Nov 04, 2026, 09:14 PM UTC

We are aware of an issue that affected inbound email delivery for some Redtail clients using domain aliases. The disruption affected a small portion of users and occurred from the evening of November 3 through November 4. Our team has resolved the issue, and normal email delivery has been restored.

Started
Nov 04, 2026, 09:14 PM UTC
Resolved
Nov 04, 2026, 09:14 PM UTC
Duration
–
Detected by Pingoru
Nov 04, 2026, 09:14 PM UTC

Affected components

Redtail Email

Update timeline

  1. resolved Nov 04, 2026, 09:14 PM UTC

    We are aware of an issue that affected inbound email delivery for some Redtail clients using domain aliases. The disruption affected a small portion of users and occurred from the evening of November 3 through November 4. Our team has resolved the issue, and normal email delivery has been restored.

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