Redtail experienced a minor incident on September 1, 2026 affecting Redtail CRM, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- investigating Sep 01, 2026, 01:55 PM UTC
We have identified a recurrence of the issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved Sep 01, 2026, 02:42 PM UTC
This incident has been resolved.