Redtail Outage History

There were 3 Redtail outages since February 27, 2026 totaling 2h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.redtailtechnology.com

Minor March 25, 2026

Redtail CRM Data Feed Processing Delays

Detected by Pingoru: Mar 25, 2026, 05:39 PM UTC
Resolved: Mar 25, 2026, 07:43 PM UTC
Duration: 2h 3m

Affected: Redtail CRM

Timeline · 2 updates

investigating Mar 25, 2026, 05:39 PM UTC

We are currently investigating an issue affecting some Redtail CRM account data feeds. This may result in delayed or missing account updates for a subset of clients. Our teams are actively working to identify the cause and restore normal processing as quickly as possible.
resolved Mar 25, 2026, 07:43 PM UTC

The issue affecting standard Redtail CRM account feed processing has been resolved, and processing is fully restored. Account data is flowing normally, and we are continuing to monitor to confirm sustained stability.

Read the full incident report →

Minor March 10, 2026

CRM Login Issues

Detected by Pingoru: Mar 10, 2026, 11:48 PM UTC
Resolved: Mar 11, 2026, 12:13 AM UTC
Duration: 24m

Affected: Redtail CRM

Timeline · 2 updates

investigating Mar 10, 2026, 11:48 PM UTC

We are aware that some users are experiencing 500 errors when logging into the CRM. Our team is actively investigating this issue.
resolved Mar 11, 2026, 12:13 AM UTC

The issue causing 500 errors during CRM login has been fully resolved. Users should now be able to log in and access the CRM without any errors. Thank you for your patience as our team worked to restore access. If you experience any continued issues, please reach out to our support team for assistance.

Read the full incident report →

Minor February 27, 2026

Redtail CRM Connectivity Issues

Detected by Pingoru: Feb 27, 2026, 08:00 PM UTC
Resolved: Feb 27, 2026, 08:14 PM UTC
Duration: 13m

Affected: Redtail CRM

Timeline · 2 updates

investigating Feb 27, 2026, 08:00 PM UTC

We have identified an issue that may prevent users from logging into the Redtail CRM platform and users already connected may encounter slowness or the inability to launch Apps or features. We are investigating the root cause of the issue and sincerely apologize for any disruption to your daily operations.
resolved Feb 27, 2026, 08:14 PM UTC

The issues that affected CRM users' ability to log in earlier have been resolved, and services have returned to normal. We are investigating the root cause of the issue and sincerely apologize for any disruption to your daily operations.

Read the full incident report →

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