Redtail incident

Redtail CRM Multi-Factor Issue

Started
May 05, 2026, 12:33 PM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
May 05, 2026, 12:33 PM UTC

Affected components

Redtail CRM

Update timeline

  1. investigating May 05, 2026, 12:33 PM UTC

    Third‑party vendor, Twilio, is experiencing an issue that is impacting the delivery of two‑factor authentication text codes and affecting login verification for Redtail CRM users. Please use the Voice option at this time. Our team is monitoring the issue.

Looking to track Redtail downtime and outages?

Pingoru polls Redtail's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Redtail reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Redtail alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Redtail for free

5 free monitors · No credit card required