Resolved after 1 hour 22 minutes, affecting Redtail CRM, on August 31, 2026.
We are aware of an issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
Affected components
Update timeline
- investigating Aug 31, 2026, 05:34 PM UTC
We are aware of an issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved Aug 31, 2026, 06:57 PM UTC
This incident has been resolved.
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