Redtail experienced a minor incident on August 31, 2026 affecting Redtail CRM, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- investigating Aug 31, 2026, 05:34 PM UTC
We are aware of an issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved Aug 31, 2026, 06:57 PM UTC
This incident has been resolved.