Redtail experienced a minor incident on February 27, 2026 affecting Redtail CRM, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Redtail CRM
Update timeline
- investigating Feb 27, 2026, 08:00 PM UTC
We have identified an issue that may prevent users from logging into the Redtail CRM platform and users already connected may encounter slowness or the inability to launch Apps or features. We are investigating the root cause of the issue and sincerely apologize for any disruption to your daily operations.
- resolved Feb 27, 2026, 08:14 PM UTC
The issues that affected CRM users' ability to log in earlier have been resolved, and services have returned to normal. We are investigating the root cause of the issue and sincerely apologize for any disruption to your daily operations.