Is Redtail down?

Last checked 4m ago
Current status
Redtail has degraded performance

Active incident: Redtail CRM MFA and Email Notification Issues

Official status page: http://status.redtailtechnology.com · Polled every 5 minutes · 12 components tracked

Redtail is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.

Real-time Redtail status, recent outages, and incident history — pulled directly from Redtail's official status page at http://status.redtailtechnology.com every 5 minutes. Pingoru tracks 12 Redtail services and has captured 5 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Redtail reports a new incident — free for 5 monitors, no credit card.

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Redtail uptime 99.44% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 11d 2h
    Started Jun 02, 2026, 04:18 PM UTC
    Redtail CRM
    Timeline · 2 updates
    • investigating · Jun 02, 2026, 04:18 PM UTC

      Multi-factor authentication (MFA) for Redtail CRM and emails sent from Redtail CRM (including password reset emails and notifications) are currently experiencing intermittent issues. Some clients may have difficulty accessing their accounts or receiving CRM-generated emails. We are actively working to restore full functionality and apologize for any inconvenience. Thank you for your patience.

    • identified · Jun 03, 2026, 12:35 AM UTC

      We have identified that delays or issues with multi-factor authentication (MFA) for Redtail CRM and emails sent from Redtail CRM (including password reset emails and notifications) are being filtered or quarantined by select email security providers. While we continue working with our vendors to improve delivery, some users may experience intermittent delays. As a temporary workaround, we recommend contacting your email provider (e.g., Smarsh or Mimecast) to request whitelisting of the following domains to help ensure timely delivery: - redtailemail.com - redtailtechnology.com We appreciate your patience as we continue monitoring and working toward full resolution.

    Latest: We have identified that delays or issues with multi-factor authentication (MFA) for Redtail CRM and emails sent from Redtail CRM (including password reset emails and notifications)…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started May 28, 2026, 06:33 PM UTC · Resolved May 28, 2026, 06:33 PM UTC
    Redtail Email
    Timeline · 1 update
    • resolved · May 28, 2026, 06:33 PM UTC

      Our team identified and resolved an issue that was preventing authentication into Redtail Email. A fix was implemented, and service has been restored.  Thank you for your patience.

    Latest: Our team identified and resolved an issue that was preventing authentication into Redtail Email. A fix was implemented, and service has been restored. Thank you for your patience.

  2. Resolved 3h 58m
    Started May 06, 2026, 03:44 PM UTC · Resolved May 06, 2026, 07:43 PM UTC
    Redtail CRM
    Timeline · 3 updates
    • investigating · May 06, 2026, 03:44 PM UTC

      We are aware of an issue causing slowness when navigating Redtail CRM, including activities and workflows not loading on the calendar. Our teams are actively investigating and working to identify the root cause. We will provide updates as more information becomes available.

    • monitoring · May 06, 2026, 04:41 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 06, 2026, 07:43 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 6d
    Started May 05, 2026, 12:33 PM UTC · Resolved May 11, 2026, 12:52 PM UTC
    Redtail CRM
    Timeline · 2 updates
    • investigating · May 05, 2026, 12:33 PM UTC

      Third‑party vendor, Twilio, is experiencing an issue that is impacting the delivery of two‑factor authentication text codes and affecting login verification for Redtail CRM users. Please use the Voice option at this time. Our team is monitoring the issue.

    • resolved · May 11, 2026, 12:52 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 3m
    Started Mar 25, 2026, 05:39 PM UTC · Resolved Mar 25, 2026, 07:43 PM UTC
    Redtail CRM
    Timeline · 2 updates
    • investigating · Mar 25, 2026, 05:39 PM UTC

      We are currently investigating an issue affecting some Redtail CRM account data feeds. This may result in delayed or missing account updates for a subset of clients. Our teams are actively working to identify the cause and restore normal processing as quickly as possible.

    • resolved · Mar 25, 2026, 07:43 PM UTC

      The issue affecting standard Redtail CRM account feed processing has been resolved, and processing is fully restored. Account data is flowing normally, and we are continuing to monitor to confirm sustained stability.

    Latest: The issue affecting standard Redtail CRM account feed processing has been resolved, and processing is fully restored. Account data is flowing normally, and we are continuing to mon…

See the full Redtail outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 5 incidents View full outage history →