Is Redtail down?
Last checked 2m agoNo incidents right now.
Redtail is operational right now. Last checked 2m ago; the most recent incident resolved 11d ago.
Real-time Redtail status, recent outages, and incident history — pulled directly from Redtail's official status page at http://status.redtailtechnology.com every 5 minutes. Pingoru tracks 12 Redtail services and has captured 7 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Redtail reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Redtail CRMRedtail Imaging
Timeline · 3 updates
- investigating · Sep 02, 2026, 01:27 PM UTC
We are investigating an issue affecting some users that causes a 500 error when launching Imaging from contact records within the CRM. As a result, some users may be unable to access Imaging from contact records. Our teams are actively working to identify the cause and restore functionality as quickly as possible. We apologize for the inconvenience and will provide additional updates as more information becomes available.
- investigating · Sep 02, 2026, 01:29 PM UTC
We are investigating an issue affecting some users that causes a 500 error when launching Imaging from contact records within the CRM. As a result, some users may be unable to access Imaging through CRM single sign-on. This issue is limited to launching Imaging from CRM contact records, and users can continue to access Imaging directly as a workaround. Our teams are actively working to identify the cause and restore functionality as quickly as possible. We apologize for the inconvenience and will provide additional updates as more information becomes available.
- resolved · Sep 02, 2026, 03:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 2 updates
- investigating · Sep 01, 2026, 01:55 PM UTC
We have identified a recurrence of the issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved · Sep 01, 2026, 02:42 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 2 updates
- investigating · Aug 31, 2026, 05:34 PM UTC
We are aware of an issue causing some users with Orion Risk Intelligence enabled to receive an error message when viewing certain account information in Redtail CRM. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide additional updates as more information becomes available.
- resolved · Aug 31, 2026, 06:57 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 3 updates
- investigating · Jul 15, 2026, 03:06 PM UTC
We are currently investigating intermittent issues affecting Redtail CRM that may impact user login and access. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available. We appreciate your patience and understanding.
- monitoring · Jul 15, 2026, 03:18 PM UTC
The issue affecting Redtail CRM has been mitigated, and service has been restored. Our teams are continuing to monitor system performance to ensure stability. We will provide additional updates if any further issues are identified.
- resolved · Jul 15, 2026, 04:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Redtail CRM
Timeline · 3 updates
- investigating · Jul 01, 2026, 04:16 PM UTC
We are currently investigating an issue affecting the integration between Black Diamond and Redtail CRM. As a result, account data from Black Diamond may not be updating as expected, causing account balances and related information in Redtail CRM to appear outdated or incomplete. This issue may affect multiple firms that use the Black Diamond account feed, including Black Diamond and Triad Advisors. Users may experience delayed account updates, which could impact account balances, reporting, and related workflows within Redtail CRM. Our teams are actively working to restore normal processing and validate data synchronization. We will provide additional updates as more information becomes available. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
- monitoring · Jul 01, 2026, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 01, 2026, 06:34 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Redtail outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Redtail outage history →Or sign up free to get alerts when Redtail breaks · 10 free monitors · No credit card
- Started Sep 02, 2026, 01:27 PM UTC · Resolved Sep 02, 2026, 03:58 PM UTC · 2h 31m
- Redtail CRM Contacts Error ResolvedStarted Sep 01, 2026, 01:55 PM UTC · Resolved Sep 01, 2026, 02:42 PM UTC · 46m
- Redtail CRM Contacts Error ResolvedStarted Aug 31, 2026, 05:34 PM UTC · Resolved Aug 31, 2026, 06:57 PM UTC · 1h 22m
- Redtail CRM Login Issues ResolvedStarted Jul 15, 2026, 03:06 PM UTC · Resolved Jul 15, 2026, 04:08 PM UTC · 1h 2m
- Started Jul 01, 2026, 04:16 PM UTC · Resolved Jul 01, 2026, 06:34 PM UTC · 2h 18m
- Started Jun 30, 2026, 08:23 PM UTC · Resolved Jul 01, 2026, 01:04 PM UTC · 16h 40m
- Started Jun 23, 2026, 01:49 PM UTC · Resolved Jun 23, 2026, 02:27 PM UTC · 37m