Qualys incident

US Platform 1: UI is intermittently inaccessible (IM-12724)

Critical Resolved View vendor source →

Qualys experienced a critical incident on June 23, 2026 affecting Vulnerability Management (VM), lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 05:22 AM UTC
Resolved
Jun 23, 2026, 07:36 AM UTC
Duration
2h 14m
Detected by Pingoru
Jun 23, 2026, 05:22 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Jun 23, 2026, 05:22 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that intermittently makes the US Platform 1 VMUI inaccessible to users. Further updates will be shared as they become available. Ticket reference for this activity: IM-12724

  2. investigating Jun 23, 2026, 05:37 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 23, 2026, 05:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 07:36 AM UTC

    This incident has been resolved.