Qualys incident

EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883]

Minor Resolved View vendor source →

Qualys experienced a minor incident on September 28, 2026 affecting Vulnerability Management (VM), lasting 10h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 08:57 AM UTC
Resolved
Sep 28, 2026, 07:16 PM UTC
Duration
10h 18m
Detected by Pingoru
Sep 28, 2026, 08:57 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Sep 28, 2026, 08:57 AM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available.

  2. monitoring Sep 28, 2026, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 28, 2026, 07:16 PM UTC

    This incident has been resolved.