Qualys incident

AE Platform 1: Slowness Loading VMDR Dashboards (IM-12508)

Minor Resolved View vendor source →
Started
Feb 17, 2026, 07:09 AM UTC
Resolved
Feb 17, 2026, 08:35 AM UTC
Duration
1h 26m
Detected by Pingoru
Feb 17, 2026, 07:09 AM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Feb 17, 2026, 07:09 AM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12508.

  2. monitoring Feb 17, 2026, 07:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 17, 2026, 08:00 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 17, 2026, 08:35 AM UTC

    This incident has been resolved.

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