Qualys incident

UK POD 1 : Assets are not visible in Cyber Security Asset Management and Global Asset View (IM-12529)

Minor Resolved View vendor source →

Qualys experienced a minor incident on March 5, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 11:09 AM UTC
Resolved
Mar 06, 2026, 01:45 PM UTC
Duration
1d 2h
Detected by Pingoru
Mar 05, 2026, 11:09 AM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)

Update timeline

  1. investigating Mar 05, 2026, 11:09 AM UTC

    The Qualys Cloud Platform Operations team is currently investigating an issue where assets are not seen in Cyber Security Asset Management, and Global Asset View. We will provide further updates as they become available. The reference number for this incident ticket is IM-12529.

  2. monitoring Mar 06, 2026, 12:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 01:45 PM UTC

    This incident has been resolved.