Qualys incident
EU Platform 2: Qualys UI Login Impacted [IM-12553]
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)Out-of-Band Configuration Assessment (OCA)Network Passive Sensor (PS)Patch Management (PM)PCI Compliance (PCI)Policy Audit (PA)Qualys Gateway Service (QGS)SaaS Detection and Response (SDR)Security Assessment Questionnaire (SAQ)Security Configuration Assessment (SCA)VMDR MobileThreat Protection (TP)Vulnerability Management (VM)Web Application Scanning (WAS)Unified Dashboard (UD)Connector CentralizationCustom Assessment and Remediation (CAR)Qualys Flow (QFLOW)VMDR OTEnterprise TruRisk Management (ETM)Total AI
Update timeline
- investigating Mar 24, 2026, 03:05 AM UTC
The Qualys Cloud Platform Operations team is actively investigating the login issue experienced on EU Platform 2. Scans and the APIs are also impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12553.
- monitoring Mar 24, 2026, 03:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 06:23 AM UTC
This incident has been resolved.
Looking to track Qualys downtime and outages?
Pingoru polls Qualys's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Qualys reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Qualys alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Qualys for free
5 free monitors · No credit card required