Qualys incident

CA Platform 1: AWS Cloud/Connector Functionality Impacted (IM-12626)

Minor Resolved View vendor source →

Qualys experienced a minor incident on May 4, 2026 affecting Total Cloud and Connector Centralization, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 04:34 PM UTC
Resolved
May 04, 2026, 07:36 PM UTC
Duration
3h 2m
Detected by Pingoru
May 04, 2026, 04:34 PM UTC

Affected components

Total CloudConnector Centralization

Update timeline

  1. investigating May 04, 2026, 04:34 PM UTC

    Qualys Cloud Operations is currently investigating an issue on CA Platform 1 that is impacting AWS Connector functionality, including creation and listing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12626.

  2. monitoring May 04, 2026, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 07:36 PM UTC

    This incident has been resolved.