Qonversion experienced a minor incident on September 8, 2025 affecting Realtime Dashboards and Apple Search Ads Attribution and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 08, 2025, 12:45 PM UTC
We are currently experiencing delays in raw data preprocessing affecting dashboards and integrations. This delay is related to yesterday’s data processing. Our team is actively working to resolve this issue, and we expect full restoration throughout the day today.
- identified Sep 08, 2025, 08:54 PM UTC
We have corrected historical events that were mishandled during the incident. Specifically, we have restored the connections between events and user properties to ensure they appear correctly in Raw Data Reports, Scheduled Reports and dashboards. At the moment, there is still data to be corrected related to consumable purchases and ASA attribution. We expect the processing to be completed within the next day.
- identified Sep 09, 2025, 01:13 PM UTC
Since the previous update, we have restored all data on ASA attribution and are currently adjusting the data on consumable purchases made during the incident. All other data is accurate. We expect all work to be finished today.
- resolved Sep 10, 2025, 01:03 AM UTC
This incident has been resolved, and all charts now reflect the correct data.