Qonversion incident

Our service is currently partially unavailable due to a global issue affecting our provider, Cloudflare.

Critical Resolved View vendor source →

Qonversion experienced a critical incident on November 18, 2025 affecting API and User Properties, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:09 PM UTC
Resolved
Nov 18, 2025, 06:05 PM UTC
Duration
5h 55m
Detected by Pingoru
Nov 18, 2025, 12:09 PM UTC

Affected components

APIUser Properties

Update timeline

  1. identified Nov 18, 2025, 12:09 PM UTC

    Cloudflare is experiencing disruptions in their global network, which may impact multiple customers worldwide. Their engineering team is actively investigating and working to resolve the problem.

  2. identified Nov 18, 2025, 01:44 PM UTC

    Our service is currently experiencing a complete outage—the API is fully unavailable—due to a global issue affecting our provider, Cloudflare.

  3. identified Nov 18, 2025, 02:39 PM UTC

    We are currently observing initial signs of service recovery and continue to closely monitor the situation.

  4. monitoring Nov 18, 2025, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 18, 2025, 06:05 PM UTC

    This incident has been resolved.