Qonversion incident

Elevated API errors and timeouts

Major Resolved View vendor source →

Qonversion experienced a major incident on September 3, 2026 affecting API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 11:32 AM UTC
Resolved
Sep 03, 2026, 12:41 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 03, 2026, 11:32 AM UTC

Affected components

API

Update timeline

  1. monitoring Sep 03, 2026, 11:32 AM UTC

    Between approximately 11:01 and 11:08 UTC, requests to the Qonversion API returned errors or timed out. For about two minutes most requests were affected; for the rest of the window a portion of requests to SDK initialization, purchases and entitlements failed or were slow. Service recovered at 11:08 UTC without data loss on our side; SDK retries covered most affected calls. We are monitoring closely and will post an update within 60 minutes.

  2. resolved Sep 03, 2026, 12:41 PM UTC

    This incident has been resolved.