Qonversion incident

Partial degradation of analytics dashboards

Major Resolved View vendor source →

Qonversion experienced a major incident on December 12, 2025 affecting Realtime Dashboards, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 02:31 PM UTC
Resolved
Dec 12, 2025, 05:58 PM UTC
Duration
3h 27m
Detected by Pingoru
Dec 12, 2025, 02:31 PM UTC

Affected components

Realtime Dashboards

Update timeline

  1. investigating Dec 12, 2025, 02:31 PM UTC

    We are investigating the cause of the delay in data display. All data processing systems are functioning correctly.

  2. identified Dec 12, 2025, 03:32 PM UTC

    We have identified the issue and implemented a fix. Data is currently being loaded, and we are continuing to monitor the situation.

  3. identified Dec 12, 2025, 04:18 PM UTC

    The fix has been applied correctly and we are continuing to upload analytical data. There are approximately 30 minutes left.

  4. resolved Dec 12, 2025, 05:58 PM UTC

    This incident has been resolved.