Qonversion experienced a minor incident on August 13, 2026 affecting API and User Properties, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
APIUser Properties
Update timeline
- investigating Aug 13, 2026, 01:40 PM UTC
We are currently experiencing degraded performance with an elevated rate of 500 errors. The issue started around 12:35 UTC. We are investigating and will post updates as more information becomes available.
- monitoring Aug 13, 2026, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 06:16 PM UTC
The issue has been resolved and service performance has returned to normal.