Qonversion experienced a major incident on June 26, 2026 affecting Realtime Dashboards, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Realtime Dashboards
Update timeline
- investigating Jun 26, 2026, 01:53 AM UTC
We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.
- identified Jun 26, 2026, 01:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 26, 2026, 02:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 26, 2026, 02:10 AM UTC
This incident has been resolved.